Orders placed online are usually processed within 1-2 business days, not including weekends and holidays. Once the order has been processed, we will ship products within 48 hours.
To make a change to an order placed online please contact Makiwara Blue immediately. Forward the confirmation email to firstname.lastname@example.org with what changes you would like to make to the order. A confirmation email will be sent informing you if we were able to update your order. Please note, we will make every effort to accommodate all order change requests, but we cannot guarantee the changes once the order has been placed.
There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Additional shipping fees
Some heavy and oversized items require extra shipping fees based on size or weight. If an item requires extra shipping it will be noted in the item's description.
We do not ship to APO, AFO, FPO or international locations at this time. We apologize for any inconvenience.